Thank you for choosing the Sensorama Play Platform! Below, we present a fundamental summary, highlighting the extreme importance of fully understanding and carefully reading this document in its entirety. Data Subject Rights Data subjects are individuals to whom the information collected by Sensorama Play refers. Brazilian legislation guarantees certain rights to citizens regarding their personal data. We value transparency and provide access to data subjects regarding this information, aiming to provide the best experience possible while using our Platform.
The rights of personal data subjects are as follows:
A) Right to Confirmation of Existence of Processing: You have the right to request confirmation that we are processing your personal data. This right includes clear information about the origin of the data, the existence of records, the criteria used, and the purpose of the processing.
B) Right of Access: We guarantee that you will be informed and can request access to your personal data being processed by us.
C) Right of Rectification: If your personal data is incorrect or incomplete, you have the right to request that we update or correct it.
D) Right of Deletion: You can request the elimination of your personal data that has been collected by us.
E) Right of Restriction: If you wish, you have the right to request that we temporarily or permanently cease processing all or some of your personal data.
F) Right to Object: At any time, you can object to the processing of your personal data, either for reasons related to your particular situation or for using your data for direct marketing purposes.
G) Right to Data Portability: If you wish, you can request a copy of your personal data in electronic format and/or transmit it for use in third-party services.
H) Right Not to Be Subject to Automated Decisions: You have the right not to be subject to decisions based solely on automated processing, including those related to the definition of profiles, if such decisions have legal or significant impacts on you.
I) We are committed to protecting and respecting your privacy. If you want to exercise any of these rights, please contact us through the channels provided in this Privacy Policy. We will be ready to assist you and provide all necessary information. Next, we present the data we collect and their purposes:
Collected Data:
● Full name;
● Username;
● Age;
● Gender;
● Avatar identifier;
● Guardian's email;
● Guardian's address;
● Guardian's phone;
● Login and Password;
● Play logs;
● Platform behavior logs;
● Photo.
Purposes of Use:
● Identification of users;
● Communication with users;
● Implementation of improvements in recommendation algorithms and personalization;
● Performance and engagement analysis.
To ensure that all information is adequately understood, we provide our Privacy Policy transparently and accessibly, as detailed below: WE EMPHASIZE THE IMPORTANCE OF CAREFULLY READING THE ENTIRE DOCUMENT FOR A COMPLETE UNDERSTANDING. We are committed to providing a clear and transparent reading, so that you have full access to information about the processing of your personal data. Reading this document in its entirety is fundamental to understand your rights, our practices, and how we seek to protect your privacy. If you have any questions or need further clarification, we are here to assist you. GENERAL TERMS 1.1. Presentation. This Privacy Policy was developed to explain our practices regarding the processing (including collection, storage, use, processing, and sharing) of your personal data by Sensorama Play (hereinafter referred to simply as "Platform"). The Platform encompasses our website, subdomains, applications, programs, and other extensions. Sensorama Play belongs to the company L S TECNOLOGIA INOVA SIMPLES (I.S.), CNPJ: 48.463.735/0001-88, located at Rua Minas Gerais, 533-E, Presidente Medici, Chapecó/SC, ZIP: 89.801-200, and is under its responsibility and administration. 1.2. Definition of Personal Data. We consider personal data as the information you provide that may identify you individually. 1.3. Consent for Information Collection. By using our platform, you must agree and authorize the collection of information strictly for the fulfillment of contracted services, by selecting the option "I have read and agree with the terms," as established in this privacy policy. 1.3.1. Withdrawal of Consent. You have the right to revoke the consent granted in this Privacy Policy at any time, simply by notifying Sensorama Play via email at suporte@sensoramaplay.com.br. 1.4. Compliance with Legislation. The Platform complies with Brazilian legislation, especially Law No. 12.965/2014 (Internet Civil Framework) and Law No. 13.709/2018 (General Data Protection Law), as well as other applicable laws. 1.5. Contact. If you have any questions or suggestions related to the Privacy Policy of the Platform or any other information, feel free to contact our administrators via email at suporte@sensoramaplay.com.br. Our team will be available to respond during business hours, from Monday to Friday, from 7 AM to 7 PM. 1.6. Information Control. This Policy details which personal data may be collected while you use the services of the Sensorama Play Platform, how this information will be used, and the precautions taken to prevent unauthorized access or use of this information.
PERSONAL DATA COLLECTED
2.1. Collection of Student Data:
For Students, we may collect, store, and use the following information and/or personal data:
● Full name;
● Username;
● Date of birth;
● Gender;
● Avatar identifier;
● Guardian's email;
● Guardian's address;
● Guardian's phone;
● Login and Password;
● Play logs;
● Platform behavior logs;
● Photo.
2.2. Collection of Teacher Data:
For Teachers, we may collect, store, and use the following information and/or personal data:
● Full name;
● Email;
● Classes taught;
● Login and Password;
● Platform behavior logs.
2.3. Collection of Manager Data:
For Managers, we may collect, store, and use the following information and/or personal data:
● Full name;
● Email;
● Existing classes at the school;
● Login and Password;
● Platform behavior logs.
2.4. Collection of Administrator Data:
For Administrators, we may collect, store, and use the following information and/or personal data:
● Full name;
● CPF;
● Email;
● Existing classes at the school;
● Login and Password;
● Platform behavior logs.
2.5. Collection of Other Information and Data:
In addition to the information already mentioned, we may collect, store, and use the following additional information:
● Registration in the database of any files or information uploaded to our Platform by users;
● Details of access to Sensorama Play and the resources accessed by the user;
● Information about the access device used, such as hardware model, operating system and version, file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device movement information, and network information;
● Server log information that may include the IP address of the device;
● Click mapping in the browser, browsing data, demographic statistics, and other relevant information;
● Click mapping in applications and navigation data within the Platform.
The collected information is used to enhance our Platform and the user experience. We respect data privacy and do not share with unauthorized third parties, except with consent or legal obligations. For questions about personal data processing, contact us at suporte@sensoramaplay.com.br. Privacy and security of data are fundamental, and we comply with applicable legislation, including the LGPD.
2.5. Native Applications
Native applications may store usage data, images, videos, texts, and access passwords to the biometric system. This information is not shared with us.
PERSONAL DATA SHARING
3.1. Sharing of Personal Data.
We do not disclose the personal data you provide to third parties, except where we are required to do so by court order, to prevent fraud or other crimes, or in response to information requests from competent authorities, provided that it is in compliance with the laws, regulations, or applicable processes.
I. In compliance with a court order or request from a competent authority, in accordance with applicable laws, regulations, or processes, aimed at preventing fraud or other crimes.
II. To protect the rights, property, or security of the Platform.
III. Sharing information with law enforcement agents and/or government authorities if your actions are inconsistent with our terms of use, or to protect the rights, property, or security of the Platform, yourself, or third parties.
IV. Based on your own action, if you choose to disclose certain information.
V. In the case of total or partial sale of the business or its assets, reorganization, merger, division, or incorporation. In this scenario, we will share information with third parties involved in the respective business transactions, taking measures to ensure the continued protection of privacy in accordance with this Policy.
3.2. Authorization for Contact and Communication.
By using our Platform, you authorize Sensorama Play to contact you through any of the contact channels provided during the registration on the Platform.
COOKIES
4.2. Cookies Used.
Cookies may be used in various ways to enhance users' experience on our Platform. Below, we present the types of cookies we may use:
Session cookies: These cookies are temporary and are deleted automatically when you close the browser. They are used to remember information during your visit, allowing for a more efficient and personalized navigation.
Persistent cookies: These cookies remain on your device even after closing the browser. They help remember your preferences and settings for future visits, making the experience more convenient and personalized.
Performance cookies: These cookies collect information about how users interact with the Platform, such as pages visited, links clicked, and error messages displayed. This information is used to enhance the performance and functionality of the Platform.
Analytics cookies: These cookies allow us to perform statistical analyses on the use of the Platform, helping us understand how it is used and make decisions to improve it.
Advertising cookies: We may use third-party cookies to display personalized ads based on users' interests and activities on our Platform. These cookies collect information about your visits and interactions with the Platform and other sites to display relevant ads. Social media cookies: Our pages may include sharing buttons or social media plugins that allow you to connect to your social networks. These plugins may send cookies that track your online behavior, even if you are not directly interacting with them.
4.3. Duration of Cookies and Acceptance Options.
Cookies have a limited duration and are automatically terminated when you close the browser. You have the option to accept or refuse the use of cookies.
4.4. Consent for the Use of Cookies.
Before starting a session, your consent is required for us to use cookies on our Platform.
It is important to emphasize that you have control over the use of cookies and can manage them through your browser settings. However, disabling certain cookies may affect the functionality of the Platform and limit the user experience. We respect the privacy of our users and use cookies responsibly, in accordance with applicable legislation and our Privacy Policy. For more information on how we use cookies, please contact us at suporte@sensoramaplay.com.br ACCESS AND CORRECTION OF PERSONAL DATA
5.1. Access and Update of Personal Data.
You have the right to access your personal data in our possession. To do this, just contact the administrators via email at suporte@sensoramaplay.com.br. Our team will respond to your requests during business hours, from Monday to Friday, from 7 AM to 7 PM, within a period of 15 (fifteen) days. In the request, please describe the manner, purpose, and duration of the processing of personal data. You can choose to send the request via email or by letter, as provided in Article 9 of the LGPD. 5.2. Deletion of Personal Data.
You have the right to request the deletion of your personal data stored at Sensorama Play at any time. However, we emphasize that there are situations where legislation requires us to maintain the storage of data, such as in cases of legal obligation or court decision, as provided in Articles 18 (item VI) and 16 of the LGPD.
5.3. Correction of Information.
It is the responsibility of the data subject to keep their information updated. If you identify any incorrect information, we will proceed with the update or deletion, except in cases where there is a need to maintain it for legitimate commercial or legal purposes.
5.4. Security Measures.
To protect your personal data, we implement necessary security measures against loss, misuse, access, disclosure, alteration, or unauthorized destruction.
5.5. Protection of Credentials.
You are equally responsible for taking appropriate measures to protect your passwords, usernames, and other special access resources to your personal registration at Sensorama Play. This information should be kept confidential and not shared with third parties.
NOTICE OF MODIFICATION OF THE PLATFORM'S PRIVACY POLICIES
6.1. Changes to the Privacy Policy.
We may make changes to the Privacy Policy of the Platform from time to time. It is important for you to be aware that the use of the collected information is subject to the most recent version of the Privacy Policy in effect. If we make significant changes in the way we use personal information, we will notify you by sending an email.
6.2. Unnotified Adjustments.
Minor adjustments to this Privacy Policy may occur without significantly affecting the ways in which we process the collected information. In such situations, no specific notification will be required. However, we always aim to maintain transparency in our practices and ensure that you have access to the most updated version of the Privacy Policy. COMMUNICATION BETWEEN COMPANY AND USER
7.1. Sending Communications.
By registering, you agree that we will send notifications, advertisements, news about services, and important information about the use of the Platform to the email provided at registration, when necessary.
7.1.1. Option Not to Receive.
If you wish to no longer receive emails on behalf of the Platform, you will have the option to opt out of future communications through the opt-out mechanism present in the emails sent or by request via email. 7.2. Anti-Spam Policy.
We take all necessary precautions to prevent unsolicited emails (spam).
7.3. Confidentiality.
We ensure maximum confidentiality in handling the list of phone numbers and emails during the regular tasks of our administration. Your information will be treated with care and confidentiality.
PERSONAL DATA SECURITY
8.1. Secure Storage.
Your personal account information is securely stored on Optidata servers located in Brazil. Access to this information is restricted only to employees authorized by us, who are required to maintain confidentiality and respect for your privacy in accordance with this Policy.
8.2. Information Security.
All transactions on Sensorama Play are encrypted and subject to regular backups. We implement monitoring tools, security policies, and access controls to ensure the security of your information. We use updated security software to protect the data of our users.
8.3. Notification of Security Incidents.
In the event of a security breach, whether on our own part or on the part of hosting companies, such as hacks or data leaks, we will notify national authorities and, if you are affected, inform you about the breach, providing details about the nature, extent of the breach, and the compromised data, within a reasonable time frame as stipulated in the LGPD.
8.4. Storage Period.
We will keep your data stored for as long as your registration remains active on the Platform.
GENERAL PROVISIONS
9.1. User Responsibility.
You agree to indemnify us for any costs and damages arising from your violation of this Privacy Policy. 9.2. Cooperation with Authorities.
We fully cooperate with any authority or court that requests the disclosure of the identity or location of any person who has submitted material on the Platform that violates the clauses of this Policy. 9.3. Limitation of Liability.
This Privacy Policy applies only to the use and disclosure of information collected by our Platform. If you disclose your information to third-party websites, different rules may apply to the use of your information.